Privacy Policy

Effective Date: March 17, 2026

Adaptive Plumbing Solutions operates the website www.adaptiveplumbingsolutions.com. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with us online.

1. Information We Collect

We may collect the following types of information:

  • Personal Information You Provide: When you request a service quote, schedule an appointment, contact us via our form, or call us (if details are submitted online), we may collect:

    • Name

    • Email address

    • Phone number

    • Service address or location

    • Description of plumbing issue or service needed

    • Any other information you voluntarily provide

  • Automatically Collected Information: Like most websites, we collect certain information automatically, including:

    • IP address

    • Browser type and device information

    • Pages visited and time spent on the Site

    • Referring/exit pages

We use tools like Google Analytics for this (which may place cookies—see Cookies section below).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, provide quotes, schedule services, and perform plumbing work

  • Communicate with you about appointments, services, or follow-ups

  • Improve our website and services

  • Comply with legal obligations

  • Prevent fraud or misuse of our services

We do not sell your personal information to third parties.

3. Sharing Your Information

We may share your information with:

  • Service providers who help us operate the Site or business (e.g., hosting providers, email services, scheduling software) — these parties are contractually required to protect your data

  • Professionals or subcontractors (e.g., another plumber for overflow work) only as needed to provide services you requested

  • Law enforcement or government agencies if required by law

4. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience. Cookies are small files stored on your device. You can manage cookies through your browser settings. For more details, see our [Cookie Policy if you have one, or just say: Most browsers allow you to refuse cookies, but some Site features may not function properly without them.]

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, such as:

  • Accessing the data we hold about you

  • Requesting correction or deletion

  • Opting out of certain uses (though we don’t sell data)

For Washington residents or others: Contact us using the details below to exercise rights.

If you are a California resident and we meet CCPA thresholds (most small plumbing companies do not), you have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, and opt-out of sales (we do not sell personal information).

7. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The new policy will be posted here with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our practices, contact us at:

Adaptive Plumbing Solutions
Email: customerservice@adaptiveps.com
Phone: (801) 903-3363